Característiques “Help and Support” desapareguda com a servei

9 Juliol 2013 § Deixa un comentari

Quan fem un “System Information” de Windows (msinfo32.exe o helpctr.exe)  surt una finestra missatge d’errada amb el text:

Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named ‘Help and Support’.
 
Aleshores (http://support.microsoft.com/kb/937231), per tal d’assegurar el servei, l’hem de reinstal·lar seguint les següent passes:
  1. %windir%\pchealth\helpctr\binaries\HelpSvc.exe /regserver /svchost netsvcs /RAInstall
  2. %windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscmui.cab
  3. %windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscsp_l3.ca 
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